FAQ
Q: How long does delivery take?
A: Orders are processed Monday to Friday. Please see AnPost Delivery Information page.
Q: How can I order?
A: We recommend placing your order online for fast and secure processing. To order from us, you can visit our shopping area under the Products tab.
Payment
You can order all of our items through this website 24 hours / day, 365 days / year.
Place your order directly through our website and guarantee the highest security of your transaction, we accept Visa Card, Visa Debit, Visa Electon, MasterCard, Maestro Card.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items
Return Policy
The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller by phone or email within 7 working days of delivery if goods are defective or damaged or unsuitable. Incorrect quantities must be made known to the Seller within 48hrs. The Seller shall have no liability to make right the same if notification is not received within the specified time periods.
The Seller will check that all items sent out meet the best possible standard and that no goods are sent out damaged, faulty or of an incorrect quantity. Breakages or faulty items will be replaced in accordance to the Returns Policy.
The Buyer may be responsible for the expense of returning items according to the Returns Policy of the Seller unless a prior agreement has been reached at discretion of management. All postage refunds will be in the form of store credit.
The Buyer is responsible that all items returned are in the condition in which they were sent complete with boxes, manuals, instructions, guarantees and any other packaging where applicable.
The Seller will process all returns within a maximum of 30 days of receiving the goods in the condition in which they were sent, in accordance with relevant paperwork detailed in the Returns Policy. The Seller shall be under no obligation to process a return if these conditions are not met.
The Seller will not accept returns for any individual pierced products or pierced products that are part of a jewellery set with the exception that it is broken and/or unworn.
Complete orders returned as 'unsuitable' by the Buyer will be subject to a 10% re-stocking fee in accordance with the Returns Policy.
The Buyer is responsible that all items returned are in the condition in which they were sent complete with boxes, manuals, instructions, guarantees and any other packaging where applicable.
IMPORTANT NOTE:In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging, and prepare a detailed summary of our determination as to why the return was denied, the product(s) will be deemed not eligible for return and will be returned to you.
If iSkyGadgets.com, at our sole discretion, decides to accept a non-qualified item for return, a restocking fee of up to 30% will be assessed.